Customer Reviews
Motorpoint really values the feedback it receives from its customers. This is why we decided to share the latest comments our customers have posted on Trustpilot, the independent review site, after they've purchased their car from the UK's leading car supermarket.
Submitted on: Fri May 03 2024
You representative Ashton Nuttal was very polite and efficient.He made the experience of changing our car very pleasant and stress free. Employees like Ashton are a tremendous asset and certainly made my wife and I feel that we will have no hesitation in using Motorpoint again
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Great knowledge and service from all the staff.No pressurised selling, the quality of their vehicles tend to sell themselves! Thanks Motorpoint for an excellent buying experience I’ll be back!…
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Plenty of stock to pick from, fast service which suited us. Lewis was our rep and he was great, talked through our options. No "pressure salesman" nonsense, he left us to look at the cars and that was great
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Staff online and in the showroom were both pleasant and efficient. It is a very quick and easy process to buy a car through MotorPoint, with no unpleasant surprises.
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Megan Standing was extremely helpful and efficient and deserves 5 stars for her customer service. ( It's great to see a woman as a car sales person). However, the 4 star rating is because Motorpoint, Motherwell were slow in delivering the vehicle due to problems with the satnav needing attention. On arrival in Portsmouth, the satnav was still not worki... [Read More]
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Sales assistant very helpful didnt follow you around pressurising you into a sale. Very pleased with how quick and easy the sale took. It was my 5th car ive had from motorpoint i highly recommend them.
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The customer service was excellent throughout the process.
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Great car at a great price Always a good experience when purchasing a car from Motorpoint Helpful knowledgeable staff that care about their customers This is the 5th car I’ve had from them over the past 15 years and every time it’s been a hassle free experience Would recommend Motorpoint to anyone looking to buy their next car
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Customer relations first class
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The salesman was informative, helpful and helpful and professional
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Great service from Luke. Quick and easy process.
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Very helpful didn’t get pestered by salespeople overall great customer service
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Great service
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I am more than happy to do this review my car buying was made easy with the help off mr ross I told him what kind of car I would like and with is help got my perfect car
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Submitted on: Thu May 02 2024
The trainee sales person covered all aspects of the sale in a professional manner.
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Sales people were very helpful, showroom guys were friendly and helpful.
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Absolutely it was without exception the way Andreas conducted himself.l am very nervous when buying a car we did click he made us feel very comfortable.kept us posted through out. In fact in a few weeks my husband of fifty years will be looking at a second hand car with Andreas he has never looked at a secondhand car in all those years . Well done and a b... [Read More]
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Joe was great help and had plenty of patience with my 4yr old running around did have a laugh at one of his colleagues talking to himself on the computer but all in all the experience was fast and brilliant would recommend
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